Case Study: Multi-Vendor Marketplace | Commerce at Scale — Cognovat
eCommerce Retail · Commerce & Payments

A multi-vendor marketplace, built to scale.

We built a scalable marketplace with secure payments, vendor tooling and AI product recommendations — commerce infrastructure ready for growth from day one, with conversion at the centre of every design decision.

Cognovat Multi-Vendor Marketplace
Industry
Retail & eCommerce
Engagement
Full marketplace build
Modules
Vendors · Payments · AI
Stack
React · Node · Cloud

The Challenge

Building for two audiences at once — buyers who need a frictionless shopping experience and vendors who need powerful management tools — without compromising either.

The client was entering a competitive market and needed a platform that could onboard multiple vendors quickly, handle secure payments across different methods, and surface AI recommendations that genuinely increased basket size — not just session metrics. Speed to market mattered, but so did the quality ceiling for vendors who expect professional tooling.

  • Vendor onboarding had to be fast, self-serve and require minimal support overhead.
  • Payments needed to handle multiple methods, split payouts and PCI-compliant checkout.
  • The AI recommendation layer had to lift real revenue — not just click-through rate.

The Solution

A full-stack marketplace built from the ground up for scale — with equal care given to the buyer experience and the vendor back-office.

We built a modular platform: a fast, conversion-optimised storefront for buyers with AI recommendations woven into the product grid and checkout; a self-serve vendor portal with inventory management, order tracking and analytics; and a secure multi-method payment system with automated split payouts. All three layers connect to a single product and order data layer.

01

Vendor portal

Self-serve onboarding, inventory management, order fulfilment and sales analytics.

02

Secure payments

Multi-method checkout, split payouts and PCI-compliant processing end to end.

03

AI recommendations

Complementary and discovery recommendations that lift basket size and repeat purchase rate.

The Results

Commerce infrastructure that grows with the business.

Multi

vendor ready from day one

Vendor onboarding is fully self-serve — new sellers are live in minutes, not days.

AI

recommendations built in

Personalised product suggestions increase average order value across every session.

Scale

architecture from the start

Built to handle growing vendor count and order volume without a performance ceiling.

Inside the platform

Marketplace
VENDOR PORTAL
AI RECOMMENDATIONS
Marketplace Storefront

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